Terms and Conditions Last Updated January 12 2026 By subscribing to Transformation Shirley SMS or MMS messaging service the Service you agree to these Terms and Conditions and our Privacy Policy

1 Service Description Transformation Shirley may send you SMS or MMS messages for Appointment reminders Scheduling confirmations and changes Service updates including weather delays Estimate and quote follow ups Special promotions and seasonal offers Customer service messages related to your request. Message frequency may vary based on your requests and interaction with us

2 Consent to Receive Messages By providing your mobile number and opting in you consent to receive text messages from Transformation Shirley provided Consent is not a condition of purchasing any products or services

3 Message and Data Rates Message and data rates may apply depending on your wireless plan Check with your carrier for details Transformation Shirley is not responsible for any charges from your carrier related to SMS or MMS messages

4 Opt Out Instructions You can opt out at any time by replying STOP to cancel all messages HELP for support information After you opt out you will no longer receive messages unless you choose to re subscribe

5 Support For questions or help with our messaging program reply HELP or contact us Phone: 1-904-514-9799 Email: [email protected] Website: https://transformationshirley.com

6 Privacy We respect your privacy Your phone number and message data will only be used to provide the Service and to communicate with you about estimates scheduling and services We do not sell or share your information with third parties except as required by law

7 Participating Carriers Our Service is available through major U S carriers including but not limited to AT and T T Mobile Verizon Wireless Sprint Boost and MetroPCS Participation may vary by carrier Carriers are not responsible for delayed or undelivered messages

8 Changes to Terms We may update these Terms and Conditions at any time Updates will be posted on our website Your continued use of the Service after changes are posted means you accept the updated terms

9 Limitation of Liability Transformation Shirley is not responsible for Delayed or undelivered messages Any damages related to your use or inability to use the Service By opting in to our SMS or MMS messaging program you confirm you have read understood and agree to these Terms and Conditions

10 Eligibility and Age Requirement Our services and messaging programs are intended only for individuals who are at least eighteen (18) years old. By opting in to receive SMS or other messages from us, you represent and warrant that you are 18 years of age or older.